Questions, answered.
Everything about turning your listing into a cinematic video. Still stuck? Email us at hello@gosold.ai — a person from our support team replies, and anything we can't solve gets escalated directly.
What is SOLD?
SOLD turns your listing into a cinematic listing video in about four minutes. Paste your listing link (Zillow, Realtor.com, MLS) and SOLD pulls the photos and builds the video — or upload up to 10 photos yourself. You get a ready-to-post vertical video for Reels, TikTok, and YouTube Shorts, plus the 5-moment posting playbook — what to post at just listed, open house, price change, under contract, and sold. No videographer, no editing software.
What does it cost?
$29.99/month for the base plan, $39.99/month for the Agent Presence plan. Launch pricing: early members keep this price for life.
Is there really a free option?
Yes. Your first 3 videos are free — no credit card required. After that, paid plans start with a 14-day free trial; the card is only entered at checkout, when the trial begins.
How long does a video take to render?
About four minutes for a standard listing video. You'll get a notification when it's ready.
How do I add my listing?
Paste your listing link — Zillow, Realtor.com, or MLS — and SOLD pulls the photos automatically. Or upload up to 10 photos yourself, from your phone or camera. The video follows the order of the photos as pulled or uploaded — so put your strongest shot first.
What format are the videos?
Vertical 9:16, 1080×1920, MP4 — formatted for Reels, TikTok, and YouTube Shorts.
Can I add my own voice or branding?
Every SOLD video ends with a branded outro. The $39.99 Agent Presence plan adds AI voiceover narration of your listing script. (Your own recorded voice and face clone are Premium — the paid founding queue.) The base plan ships with a music-ready silent track and captions — you add music when you post.
How many videos can I make?
10 videos per month on both plans. Your first 3 videos are free, no card required, before any plan starts.
Is there a Spanish version?
English only at launch. Spanish is planned — tell us you're interested and we'll prioritize it.
How do I cancel?
From your account settings — use the "Manage billing / Cancel" button on your dashboard. You keep access until the end of your billing period. No cancellation fees, no phone call required.
Write to hello@gosold.ai and tell us the email on your account and what happened. We reply within one business day.